Your Questions, Answered
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Typically, we process and mail your order within 3-5 business days of it being placed. Processing may vary if there’s a national weather advisory or if orders are placed around a national United States holiday.
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We do not accept returns and all sales are final.
We encourage you to sample before committing to a full-size purchase. If you receive your item(s) damaged, promptly email us with your order number, the item, and a photo of the damage. Please email cc.brthofphoenx@gmail.com for assistance.
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Once the order is out of our possession, we are no longer responsible for what happens in between.
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We encourage you to double (even triple) check your shipping address. Once the shipping label has been created, we cannot make changes.
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At this time, we do not ship internationally. There’s always a possibility for changes later.